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  • PwC Report Shows Integrated Engagement Crucial To Creating Value For Customers

28th January 2013

PwC Report Shows Integrated Engagement Crucial To Creating Value For Customers

pwcWhen it comes to shopping, platforms like Facebook and Twitter aren’t replacing the in-store experience, says a PwC report on the myths of multi-channel spending released today. According to the Multi-Channel Retail Survey, while 42% of Canadians use social media at least once a day and an additional 17% use these channels once a week, just 7% of these consumers are using social platforms to shop. Read the rest of this entry »

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24th January 2013

HootSuite Launches HootCare For Pro Customers

HootSuiteA few moments ago HootSuite launched HootCare, a prioritized support program for HootSuite’s Pro Customers. With some of the highest customer support ratings in the industry, HootSuite’s Director of Customer Service, Sharad Mohan, is always looking for ways to improve the experience customers have with HootSuite. His latest idea, HootCare, is a 24/5 prioritized support service for Pro customers that supports four languages (English, Portuguese, Spanish, French), and has response times within four hours. Read the rest of this entry »

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11th December 2012

Nimble CRM, StockTwits And YUPIQ Join The Social App Offerings In HootSuite

HootSuiteHot on the heels of a wave of new apps released last week, HootSuite has brought together another great batch of tools into the App Directory for users to enjoy. Users on all plans will have access to these new apps, which include Nimble, StockTwits, and YUPIQ—all very useful plugins with a social business focus. The HootSuite App Directory has now grown to include 44 apps in just over a year. HootSuite users can add the various apps to their dashboard and use many of their favorites without ever leaving HootSuite. If you haven’t already, check them out and install some apps today! Once you start, you’ll get even more value out of the web’s favorite social media management system. Read the rest of this entry »

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7th December 2012

Track Holiday 2012 Trends With Hootsuite Holiday Tracker

HootSuiteTurn on your Rudolph mp3, pour yourself a low-fat cocoa and curl up beside the faux fireplace with your cellphone: the winter holidays have entered the 21st century and are playing out before our eyes on social media. HootSuite has gotten into the holiday spirit with a dedicated Holiday social media command center, gathering together all the treats Twitter and Facebook have to offer this December. Anyone in the retail industry knows what a valuable time of year this is, but also how hectic and even frustrating it can be for customers. Understanding the real-time sentiment of seasonal shoppers will give businesses insight on how their clients are feeling about stores, products and the shopping experience in general. Read the rest of this entry »

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6th December 2012

HootSuite App Directory bolstered with Vimeo, WordPress, Via.Me, Reachli and Scripted

HootSuiteSocial media management system HootSuite has expanded its App Directory and its appeal for the second time in just over a month. This, the tenth wave of #SocialApps, includes some of the most popular content creation tools on the web: Vimeo, self-hosted WordPress.org blogs, Via.Me, Reachli, and Scripted. Among HootSuite’s over 5 million international users are countless artists, writers, filmmakers, musicians, and other creative spirits who, along with all highly engaged users, will be able to draw significant value from these new apps. Read the rest of this entry »

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4th December 2012

Wishpond Launches Agency Program Featuring All-In-One Marketing Suite for Retailers And Brands

wishpondWishpond has launched the Wishpond Agency Program, bringing together all of the tools agencies need for social, mobile, online and local marketing for their clients.Now Agencies can leverage Wishpond, which is already being usedby more than 15,000 Retailers and Brands, to help their clients with a broad array of online marketing activities including running ads, sweepstakes andcontests, creating Social Stores, engaging fans via social networks like Pinterest, and analyzing prospect engagement and demographic patterns. Read the rest of this entry »

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28th November 2012

Intertainment Media To Bid For Poynt Assets And Sell Stake In ItiBiti

intertainment mediaIntertainment Media Inc. has announced that the company has entered into an agreement with an unnamed, well funded Toronto-based technology company to collectively bid for the assets of Poynt Corporation. The group is prepared to enter a cash bid together with Intertainment’s secured lender’s position valued at CDN $1.7 Million. At this point, the deadline for submission of the bid is November 29, 2012. If the group is successful in its bid to acquire Poynt’s assets, Intertainment and its partner will provide additional details on their relationship and go forward plans. Read the rest of this entry »

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28th November 2012

Wishpond Launches in Latin America

wishpondVancouver-based Wishpond has announced the launch of its premiere All-In-One Marketing Suite for Latin America in both Portuguese and Spanish – becoming the only platform provider that offers all the tools businesses need for social, mobile, online and local marketing for the entire American continent in a single suite. Wishpond already helps more than 15,000 retailers and brands effectively drive customer growth and engagement with a broad array of online marketing activities including running ads, sweepstakes and contests, creating Facebook Storefronts, engaging fans via social networks like Pinterest, and analyzing customer engagement and demographic patterns. Read the rest of this entry »

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22nd November 2012

CATA Launches On Air Speciality Channel

CATACATAAlliance has announced that it will add an interactive On Air Broadcasting capability from Google Hangout to its digital tool kit as part of strengthening community advocacy and sharing of best practices as well as conducting thought-leadership interviews On Air, including hosting panel discussions with up to 9 different experts. Viewers will be able to tune into the CATA Speciality Channel from anywhere in the world for live interviews of these thought leaders who will share insights on topics affecting enterprise growth and innovation success. A video record will also be archived to the CATAnet TV (You Tube) Channel as part of expanding the library of educational videos available to the community. Read the rest of this entry »

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21st November 2012

Trulioo Nabs Google’s Identity Chief As New CTO

Vancouver-based identity verification startup Trulioo has announced that the company has raised two million dollars in seed funding from Blumberg Capital, and recruited Google’s Director of Identity Andrew Nash as their Chief Technical Officer. Trulioo’s “ProfilePlus” product was released in beta today, assisting websites that already utilize Facebook Connect detect fake accounts. ProfilePlus is a free SaaS product, and leverages Trulioo’s patented algorithms to analyze a user’s Facebook account and provide a score indicating how much time it would take to create the account. Read the rest of this entry »

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