Village Gamer

A few moments ago HootSuite launched HootCare, a prioritized support program for HootSuite’s Pro Customers. With some of the highest customer support ratings in the industry, HootSuite’s Director of Customer Service, Sharad Mohan, is always looking for ways to improve the experience customers have with HootSuite. His latest idea, HootCare, is a 24/5 prioritized support service for Pro customers that supports four languages (English, Portuguese, Spanish, French), and has response times within four hours. Read the rest of this entry »

Geomerics, a UK-headquartered lighting technology company in the video game industry, has opened up a new office in Vancouver. Opening this office puts Geomerics closer to the growing US and Canadian market for its lighting technology for video games, Enlighten; and, in particular, it ensures timezone support for Geomerics’ rapidly expanding North American customer list. Read the rest of this entry »