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9th January 2012

Absolute Software Launches Theft Recovery for Android Tablets

Absolute SoftwareAbsolute®Software Corporation announced today at the Consumer Electronics Show (CES) that it has expanded the platform coverage of its industry leading theft recovery service beyond desktops, laptops and Windows tablets to now include the availability of theft recovery services for Android tablets.

“With the inevitable expansion of consumerization or the “bring your own device” (BYOD) movement, many organizations are exposed to new security and manageability challenges as organizations allow for these new platforms and form factors to operate within their network. Our customers have looked to us to help them maintain their enterprise-grade support requirements in the face of these new challenges,” states John Livingston, Chairman and Chief Executive Officer at Absolute Software. “With our patented persistence technology, organizations using Android tablets will now benefit from having a constant connection to the devices and, if the device is reported stolen, organizations can now reliably take action to mitigate the security risk of a potential data breach, recover lost or stolen devices, and make their overall environment more secure.”

The addition of Theft Recovery to the existing Computrace® Mobile feature set for tablets on the Android platform provides our customers with a full cycle service that includes security and management options such as Device Freeze with end user messaging, Data Delete, and Geotechnology with geofencing, as well as other management options.  Now, if an Android tablet with embedded Computrace persistence technology is reported stolen, the Absolute Theft Recovery team can use digital forensics to gather evidence and, working closely with local police, help solve the crime and recover the device. Theft recovery for Android devices, including tablets and smartphones, will be extended to Absolute’s consumer offerings in the coming year.

Absolute’s customers place a high degree of value in persistence technology. It provides them with a comprehensive view of all their mobile devices and allows them to take action on devices that are deemed to be at risk whether they are on or off the network.

“Computrace persistence technology built in to the devices in our deployment provides our company with the ability to accurately track our mobile assets through their useful lifetime beyond that of any other technology available,” stated Deron Means, Information Security Officer for Harland Clarke. “Even in the event of an asset theft, persistence technology allows our company to maintain control over the unit. Persistence technology has also proven itself incredibly valuable in deterring any potential internal theft situations.”

At the show, Absolute is also taking a look back at some of its most unforgettable computer theft recovery cases that underscore the value of its Computrace® and LoJack®for Laptops products.

“The theft of computer and tablet devices happens every day around the world. In fact, according to the Ponemon Institute, a laptop is stolen at a U.S. airport every 50 seconds. That statistic means that more than 6,900 laptops will be stolen from airports in the United States during the four days of CES 2012,” said John Livingston, Chairman and CEO of Absolute. “Our customers understand Absolute’s theft recovery services, including detection, remediation, recovery and deterrence, are an essential layer to any data protection strategy and lifecycle management policy. In addition to reducing incident rates so that our customers can better manage and secure their devices, Absolute has recovered over 22,000 devices across 88 countries. This represents countless prevented data leaks, thousands of arrests, and over $100 million in recovered stolen merchandise. Most importantly, our recoveries represent laptops that have been returned to their rightful owners, ranging from consumers to large organizations.”

For Absolute customers, the difference is a managed theft recovery process that combines powerful Computrace persistence technology with the experience of the industry’s only Theft Recovery team. Working with more than 6,500 law enforcement agencies globally, the Absolute Theft Recovery team has seen it all – helping local police to prevent illegal activities and keeping consumers and businesses out of high-risk situations. From the good, the bad, and the downright dangerous, Absolute Software presents its “Best Of” recovery stories at CES 2012.

Biggest Bust: The $100,000 Recovery – A Flint, Michigan-based community college professor arrived in his classroom one day to find that four laptops were missing. Lucky for the college, the campus computers were protected with Computrace. After receiving the police report, the Absolute Theft Recovery team used digital forensics and other investigative techniques that allowed police to identify and locate the suspect. With a search warrant in hand, police recovered more than $100,000 in collateral – filling up an entire police car with stolen campus goods including computers, digital cameras and personal items belonging to campus employees.

Most Notorious Criminal Nabbed: The Khaki Bandit – Wearing business-casual clothing, Eric Almly (aka the Khaki Bandit) followed unsuspecting office workers into secure buildings. Once inside, Almly targeted laptops, ultimately making off with 150 from offices in five states. Ultimately, the stolen computers were the key to his capture, since one of the laptops had Computrace technology installed and activated. Using information provided by the Absolute Theft Recovery team, police were led directly to Almly who was immediately arrested.

Most Heartwarming Recovery: Keeping Spirits High – In one laptop theft investigation, the Absolute Theft Recovery team learned that a 12-year-old girl was using a stolen computer at St. Jude’s Hospital in Tennessee. After turning information over to the police, they arrived at the girl’s residence and recovered the computer. Upon learning that the girl was battling cancer, and her mother unknowingly purchased the laptop to keep her daughter’s spirits up, Absolute presented the girl with her very own pink Dell replacement.

Dumbest Criminal: Taken Down by Take-out – The Absolute Theft Recovery team identified a suspect who was using a stolen computer for credit card fraud, identity theft, and food delivery orders. Because the computer was protected with LoJack for Laptops, Absolute was able to provide information to police so they could identify and locate the suspect. While the suspect denied having a stolen laptop, his garbage said otherwise. Using key captures, Absolute determined the name of a restaurant that recently delivered food to his residence. Once police found the evidence, the suspect surrendered the laptop and two suspects were arrested.

Most Arrests in One Case: One Dozen Arrested; 50 Laptops Recovered – Upon learning that 54 laptops were stolen from a single school district, Absolute provided police with potential suspects the same day. Police swiftly made two arrests, recovering 38 computers. Four days after the initial theft report was filed, police recovered five more computers and filed additional charges, and the next day, seven more computers were returned. In total, Absolute aided in the arrest of 12 suspects and helped police recover 50 of the school-issued laptops to-date.

Fastest Recovery: 65 Minutes – After a laptop protected by Computrace was stolen from an elementary school, Absolute was able to promptly identify the name and location of its unauthorized user. This information was immediately passed on to police, who recovered the computer from the suspect in just 65 minutes. As a result, the suspect was charged with receiving stolen property and the student was happily (and quickly) reunited with his laptop.

Most Dangerous Recovery: An Explosive Situation Defused – An ex-employee stole a company laptop before leaving the business. Using digital forensic tools, the Absolute Theft Recovery team was able to identify the user, who was actively searching for bomb-making materials. In addition to working directly with police, Absolute alerted the Bureau of Alcohol, Tobacco and Firearms, and the laptop was recovered – alongside several dangerous, improvised explosive devices.

Most Creative Criminal: Tech Scholar Turned Laptop Thief – One clever laptop thief expressed interest in computer science at a local college and requested a visit to the school’s IT department. Hours later, the thief broke in to a storage room, taking an armful of computers with him. Once the computers were reported missing, the Absolute Theft Recovery team identified the suspect using digital forensics and other investigative techniques. Faced with overwhelming evidence, the suspect admitted to the theft, and 10 counts of felony charges were brought against him.

Best International Recovery: 5-Star Service in the UK – A laptop being used at a conference by the Lancashire Care NHS Trust was stolen, and Absolute was called in to help recover the computer. Using digital forensics, the location of the laptop was traced to an address in Chester. Further investigations revealed that the user was an employee of the conference hotel and had stolen the computer. A warrant was executed on the address resulting in an arrest and successful recovery of the laptop.

Visit Absolute Software at CES 2012 at Booth #3801 (Toscana) 3rd Floor at the Venetian hotel.

This entry was posted on Monday, January 9th, 2012 at 11:50 am and is filed under Business News, National News, Software. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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