lineAPP.ca, a Toronto SaaS-based customer service solutions provider, has announced its newly launched service, lineAPP for iPhone. This free iOS user application, which is already earning positive reviews from both customers and retailers, helps services based business such as restaurants and retailers build stronger relations with its customers. It also helps service providers increase revenue, reduce operating costs and increase customer satisfaction rates.
•Learn More About Each Customer – lineAPP gives retailers the ability to identify each customer and their demographics as well as a platform to easily and comfortably conduct future communication with both the individual and their various social networks.
•Get More Control Over Word of Mouth –Every check-in with lineAPP automatically exposes brands to the customer’s on-line social networks. And word of mouth is know to generate more than twice the sales of paid advertising. Friends trust friends more than they will trust ads and they’re also much more likely to have similar likes and tastes, often leading them right to your door.
•Have Customers Spend More – lineAPP users immediately feel they are being treated preferentially – via smooth check-ins, enjoyable wait times and special offers. This keeps them happy and much more willing to spend freely.
•Be Less Congested When Busy– With lineAPP, the check in process is fast and efficient, allowing your guests to leave the check-in area and wait however they choose. The result. Even when retailers are super busy they have an easy, open flow into your service check in area. Keeping new potential customers happy and fully accessible.