To better help financial organizations improve customer experience while increasing cost-savings and remaining compliant in an ever changing regulatory landscape, Silanis, a Montreal-based provider of enterprise electronic signature solutions with the largest e-signature deployments, will host a webcast on infrastructure readiness and how to integrate with e-signatures. This complimentary event will take place Thursday, September 6, 2012, from 2:00pm-3:00pm ET. IT and operations stakeholders in the financial services sector interested in attending may register online.
The banking integration webcast will allow financial organizations to more accurately assess the readiness of their infrastructure and estimate the effort involved in bringing their regulated customer-facing transactions online. Attendees will get answers to questions as to whether an organization’s systems are ready for electronic signatures and straight-through processing, understand what’s involved in integrating e-signatures into an organization’s processes and how much effort it will require to maintain and expand an implementation.
In recent years, the financial services industry has experienced constant economic and regulatory pressures compounded by increasing expectations for a better, more modern customer experience. It has become harder than ever for banks, credit unions, mortgage lenders and retail finance companies to balance cost reduction against innovation. Oftentimes, it falls on technological processes to generate further cost savings so that financial organizations are able to further invest in the customer experience.
Reducing the errors inherent in manual paper based processes is one of the ways financial organizations have been able to save billions of dollars, doing so using electronic signature processing for disclosures, application forms and other documents. Additional benefits have been improved ability to demonstrate compliance and a better experience for all bank customers. In fact, e-signature adoption is on the increase – leading analyst firm Gartner recently surveyed commercial lending organizations and found, “43 percent of banks not using e-signature today are interested to extremely interested in using it for commercial loan origination during the next two to three years.”
Eliminating the need to print out disclosures, application forms and other documents to paper makes it possible to offer bank customers the convenience of doing business from home or a mobile device on-the-go. Even for those transactions that take place in the branch, electronic straight through processing (STP) reduces errors and risk.
Presented by Silanis’ Director of Technical Sales, Francois Leblanc, the webcast will cover the logical architecture of the Silanis e-signature solution, the data flow between upstream/downstream systems and the Silanis system and the steps in creating, managing and completing an e-signature transaction.