Desktop and Asset Management software specialist NetSupport has announced the immediate availability of the NetSupport DNA mobile console app – giving your IT support team and field engineers continuous access to essential customer PC data via their mobile devices.
Delivering a wealth of data for the target machine, NetSupport DNA is recognised as providing one of the most comprehensive and detailed hardware inventory modules available on the market today. Compatible with Android phones and tablets, iPhone, iPad and iPod Touch, the new DNA mobile app connects with your central DNA inventory database, giving you access to accurate, up-to-the-minute asset management data wherever you are.
Key features include the ability to instantly call up the current hardware inventory for the target machine; view a detailed list of any historical changes to the hardware and software, and assess the cause of any logged PC alerts.
Expanding on the latest release, NetSupport’s Development Director Rob Hawkins explains: “Knowing the inventory of your IT assets is essential to the successful day-to-day management of any IT infrastructure. By making this data available on the move with our new mobile console, support engineers can now provide a much more effective service to customers while improving their own productivity.”
The NetSupport DNA mobile console app can be downloaded for free from the Android Marketplace, the Apple iTunes App store, Ovi and will soon be available for BlackBerry. The NetSupport DNA mobile console app is for use in conjunction with the NetSupport DNA Asset Management suite. Net Support is a UK-based company with an office in Markham.