OpenText™ has joined forces with the Institute of Public Administration of Canada (IPAC) to launch a new and exciting service for the public sector around the world called Public Service Without Borders (PSWB).
The secure, cloud-enabled collaboration and social media site, based on OpenText’s Social Workplace software, will connect all levels of public service employees to one another in order to network, share ideas, impart valuable lessons learned in such areas as governance, healthcare, technology and the environment, and engage.
Whether via the Internet or through mobile devices, participants will be able to connect, network, plan and deliver exciting new partnerships and initiatives at anytime, from anywhere in the world. Whether you are Canadian, American, South African, Brazilian, British, Chinese or Indian public-sector employee, you can now connect to PSWB and engage with colleagues in a safe and secure fashion; whether to exchange policies, compare programs, or simply network.
“IPAC recognizes the need to facilitate the flow of ideas and best practices across all orders of government and areas of public services,” said Denise Amyot, IPAC’s President, adding, “PSWB will create links between knowledgeable individuals, as much as between institutions and jurisdictions in an objective and non-partisan environment, to ensure that expertise, research, and best practices are shared widely.”
“Public administration touches the lives of citizens around the world through the daily actions of their governments,” said Tom Jenkins, Executive Chairman and Chief Strategy Officer of OpenText. “Improving public policies and processes is a constant challenge in our increasingly interconnected world. Public Service Without Borders offers leading social, cloud and mobile technologies to connect the public sector around the world in a way that wasn’t possible before to open an exchange of program ideas and solutions.”
Jenkins added that PSWB represents one of the world’s first truly global, cloud-based government program, one in which OpenText is proud to support, and a program for which IPAC has established truly visionary goals.
OpenText Social Workplace was used as the social workplace forum for world leaders, diplomats and policy makers at the recent G-20 Summits in Seoul, South Korea, and Toronto, Canada, The software helps organizations create a foundation for social collaboration, creating a real-time, community-based network where people can share content and ideas, and work more effectively on projects.
“PSWB is a very good example of how technology can maximize collaboration,” remarks Robert Taylor, IPAC’s CEO. “Let us start by sharing what we have learned about utilizing social media to engage colleagues and citizens in our own world.”
Recent research and guidelines on the use of social media in the public sector has been posted in PSWB to help kick-start the online conversation.