19th May 2009

PEER 1 Launches SmartMonitoring

Peer 1VancouverPEER 1 Network Enterprises, Inc., a leading online IT hosting provider, has launched SmartMonitoring, a full suite of advanced monitoring solutions now available for its managed hosting customers. Utilizing the platform of partner, Absolute Performance Inc., SmartMonitoring provides in-depth data and analysis to better anticipate IT needs for business success. This offering, which will be expanded to all product lines later this year, represents strategic momentum in working together with best-of-breed companies to provide PEER 1 customers a valuable range of products and services.

“With the launch of SmartMonitoring, we are offering the best monitoring services available, while continuing to provide the advanced hosting services that are in greatest demand by our customers,” said Tim Varma, director of product management for PEER 1. “SmartMonitoring will help our customers increase efficiency and maximize IT resources, which is especially vital in today’s economy. With our fully scalable hosting solutions and services, PEER 1 adjusts to customers’ needs and helps them be more cost effective, to keep their businesses running smoothly.”

With SmartMonitoring, PEER 1 customers can choose the services and features, from basic to highly complex, that are most vital to their business success. These services are available through SmartMonitoring’s on-demand platform interface, which provides anyone in the organization, from CEO to system engineer, understandable, information on how application and system components are working together. This real-time data gives insight into potential issues so they can be proactively addressed in the most efficient and timely way.

“Absolute Performance is excited to be launching advanced, enterprise-class monitoring services with PEER 1,” said Absolute Performance vice president of sales, Harold Montano. “This capability changes the landscape of application performance monitoring available to customers at very affordable price points. The scalability and flexibility of the System Shepherd(R) platform provides customers with the access and visibility into their application performance, infrastructure capacity, and key business metrics necessary to make key business technology decisions.”

The SmartMonitoring suite offers a range of service levels along with additional features to choose from. The service levels are each comprised of a combination of full OS monitoring, application/database instance monitoring, URL monitoring, and TCP-port monitoring, tracking pre-determined and customized metrics for a given instance determined by the user. These services are completely automated and send instant alerts when a set threshold is exceeded or an event is detected.

In addition to standard monitoring levels, SmartMonitoring offers a range of customizable features including:

*WebWalk™: Provides the ability to experience the end-user perspective from any online location, including speed of page access or transaction time, and validating links or page and database content, using synthetic transactions to measure application performance.

*StressWalk™: This feature puts the system through its paces by providing traffic stress exercises and predictions of how the web-based services will perform. This simulation process delivers excellent data and metrics to support important infrastructure decisions.

Using the SmartMonitoring platform interface, these services and features can be configured on-demand for individual servers. SmartMonitoring provides a comprehensive library of metric “templates”, providing full control over the instrumentation and data collection of performance metrics. This allows users to gain deep visibility into operating system and application variables and proactively pinpoint issues and minimize downtime.

This entry was posted on Tuesday, May 19th, 2009 at 9:45 am and is filed under Digital Products. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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