A new Card Services company driven by a team of experienced industry professionals has come together to bring transparency, honesty and integrity to the card services business, and to create a new standard for the industry in Canada.
Dominion Card Services was formed after a persistent pattern of complaints and problems became apparent, explains company co-founder, Kelly Froese. The goal from the outset has been to address problems that many eCommerce and POS merchants say are rampant in the industry: high rates and service fees, questionable lease policies and terms, and, when they try to reach someone at the company when problems arise, they find a distinct lack in personalized service.
“We are at the forefront of a very big change in the payment processing industry,” says Froese. “We insist on simplicity, transparency, accountability and affordability for all businesses, big or small. Our company (Dominion Card Services) is not a faceless corporation. We do not treat our clients as though they are just another merchant ID number. We’ve assembled a team of only the best in the industry to solve these problems.
Founded in Vancouver, Dominion Card Services is a new force in the payment processing industry, Froese explains. The company offers merchants next day deposits, dedicated service, no monthly minimums, cutting-edge technology, and the opportunity to rent equipment – not lease, something that has been a problem for clients when dealing with competitors in the past. Dominion Card Services offers a full range of traditional point of sale solutions, eCommerce gateways – such as shopping carts and recurring billing, and mobile solutions for merchants on the go. They (Dominion Card Services) are managed by a strong team with leading expertise in payment processing and customer service.
“We are a bit behind the U.S. here in Canada,” says Froese. “Our goal is to set the standard for service and delivery here. Our clients come first. We strive to make payment processing efficient, simple, and affordable.”
“In an industry like this, we are proud to be the odd-man out; to take the path less travelled. We believe that by educating our merchants on the inner workings of our trade, we build trust in our team, in our company and in our services.”