OpenText™ has been named a Leader in the latest Gartner, Inc. “Magic Quadrant for Enterprise Content Management,” based on the company’s ability to execute and its completeness of vision and that Forrester Research, Inc. has positioned it as a Leader in its November 2011 report, “The Forrester WaveTM: Enterprise Content Management, Q4 2011.” “Since OpenText was founded 20 years ago, we have stayed true to our mission of helping companies manage business content more effectively and to driving productivity improvements,” said Eugene Roman, Chief Technology Officer of OpenText. “We see OpenText’s position as a Leader in these reports as further confirmation of our focus on helping our customers do more with their content as we continue to push forward with key initiatives around managing content in the cloud, mobility, social business and business process management.”
Gartner Magic Quadrant for ECM
The Gartner report ( Gartner, Inc., “Magic Quadrant for Enterprise Content Management,” by Mark R. Gilbert, Karen M. Shegda, Kenneth Chin and Gavin Tay, October 13, 2011) provides an annual snapshot of the state of the ECM market. According to the report: “While budgets in many areas of information technology were under extreme pressure, enterprise content management (ECM) spending actually grew, by 5.1% in 2009 and by 7.6% in 2010. ECM software revenue alone was $3.9 billion in 2010. And we project this growth will continue — at an impressive compound annual growth rate (CAGR) of 11.4% through 2015.”
The Gartner ECM Magic Quadrant report helps CIOs and business and IT leaders who are developing ECM strategies to assess whether vendors have the right products for them and enterprise platforms to support them.
According to Gartner, “Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation. There are six Leaders in this year’s Magic Quadrant.”
*Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Forrester Wave for ECM
According to Forrester’s research (Forrester Research, Inc., “The Forrester WaveTM: Enterprise Content Management, Q4 2011,” by Alan Weintraub), organizations “continue to grapple with an explosion of unstructured content” while “the types of content are becoming increasingly diverse.” Meanwhile, “information workers still demand simple and easy-to-use content management tools.” For this report, Forrester divided the ECM landscape into four areas:
- Foundational ECM applications such as library services, basic workflow, search and records management
- Business ECM to drive the day-to-day workplace experience including team collaboration and enterprise rights management
- Transactional ECM technologies that connect content with the back office through imaging, document output management and business process management
- Persuasive ECM for influencing external audience behavior using web content management, digital asset management and document output for customer communications management
In its evaluation which looked at vendors across 66 criteria, Forrester positioned OpenText as a Leader in each of the four segments as well as a vendor who “lead[s] the pack across all ECM technologies,” citing the company’s ability to provide a “one-stop shop for ECM functionality.” Forrester further said “OpenText addresses foundational content with the strongest integration support among all evaluated vendors for [Microsoft] SharePoint.”