http://www.skillpath.ca/index.cfm/training/seminar/topic/Excel-Managing-Supervising-People [1]
In How to Excel at Managing and Supervising People, you’ll learn…
•To speak … write … communicate—clearly and tactfully
•To make the skills of today’s best supervisors second nature
•How to deal quickly and professionally with every performance problem
•To give criticism in a way that creates positive behavior—not resentment
•And much more!
Here’s the bottom line: To succeed in your expanding role, you’ve got to get in tune with the times … and keep one step ahead of the changes. That means continually updating your skills and seeking out all the freshest ideas, latest strategies and cutting-edge techniques you can get your hands on. That’s where this intensive, hands-on workshop comes in. In just two days, you’ll get the most up-to-the-minute information and exciting discoveries available on how to manage change, motivate, discipline, delegate, inspire, problem solve … all the critical skills you need to succeed as a supervisor.