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  • GO Transit Launches New Web Tool to Keep Passengers in the Know

7th December 2012

GO Transit Launches New Web Tool to Keep Passengers in the Know

mini-orbyGO Transit is introducing GO Tracker, another customer communications tool released by the region’s transit agency to keep their passengers in the know. GO Tracker is a web tool that provides real-time GO Train departure information right in the palm of the customer’s hand. On their mobile device or computer, passengers can view their estimated train departure times and platform information.

GO is constantly striving to innovate and improve how they communicate with customers. Since promising to keep passengers in the know through their Passenger Charter in 2010, GO has introduced several customer communications tools, such as GO electronic signage, GO Mobile, and “On the GO” alerts.

GO eSignage is now on display at all GO stations, providing real-time service status information when and where passengers need it.

GO Mobile, GO’s first mobile app, allows users to view schedule information directly from their mobile device. GO Mobile, which has now been downloaded over 240,000 times, recently received an update, improving its iPhone accessibility functionality and providing users with direct access to GO’s Service Updates webpage.

“On the GO” alerts give subscribers up-to-the-minute information by email or SMS text. Passengers can subscribe to specific GO stations, lines and routes to ensure they get service information relevant to them.

This entry was posted on Friday, December 7th, 2012 at 10:47 am and is filed under Digital Products, National News, New Releases. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
  1. Tami Quiring (@VillageGamer)
    2:50 am on December 7th, 2012

    .@GOtransit Launches New Web Tool to Keep Passengers in the Know http://t.co/Ba4kUKJ3

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