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Evernote, Zendesk and Storify Apps Added To HootSuite Offerings

HootSuite [1]The makers of social media management system HootSuite [1] have strengthened their ever-expanding App Directory [2] with the introduction of social app plugins. App Plugins make it easier for HootSuite’s nearly 5 million global users to access HootSuite’s social network content from the dashboard, with the option of sending individual posts (native to Twitter or Facebook) to third-party applications outside the dashboard. To celebrate the launch, HootSuite adds three new (and free) app plugins, including Evernote [3], Zendesk [4], and Storify [5] —  to help users take control of their content curation and customer service needs.

With the addition of app plugins, HootSuite moves even closer to achieving its goal of offering one secure dashboard for users to streamline online communication, content, and multimedia from multiple social networks, including these newest additions:hootsuite evernote [6]

“With the success of our App Directory since its launch in late 2011, we’ve decided to take its functionality to the next level, and have introduced plugin capabilities to increase the interaction possible between the HootSuite dashboard, and other external applications”, says Ryan Holmes, CEO of HootSuite. “With the addition of app plugins, we’re making it possible for our users to monitor their social media properties from the dashboard, then delegate messages for additional handling in external, third party applications. This tighter coupling between HootSuite and its integrated apps extends the power of both.”

“Customers demand interaction on their terms, and social media is an increasingly important channel for Zendesk customers,” said Conan Reidyhootsuite storify [11], Zendesk’s Vice President of Business Development. “The new HootSuite plugin helps customers provide the real-time customer service that social media demands, while maintaining a detailed history of the entire customer transaction.”

Until now, the HootSuite App Directory [2] featured tools created by third-party developers to extend the capabilities of the dashboard that focused primarily on populating streams within HootSuite. You can expect to see more apps that will make use of this functionality for customer support, CRM, digital marketing, publishing, content curation and more in the near future. These app plugins are just the first in a series HootSuite has planned.

HootSuite allows developers to quickly create new apps using the available toolkit. Created apps integrate directly into HootSuite streams or plug into external social networks and tools, allowing a custom user experience within the social media dashboard. To learn more, visit HootSuite Developers [12] or follow @HootSuite_Apps [13].

2 Comments (Open | Close)

2 Comments To "Evernote, Zendesk and Storify Apps Added To HootSuite Offerings"

#1 Comment By Tami Quiring (@VillageGamer) On Monday July 30, 2012 @ 11:51 pm

.@Evernote, @Zendesk, and @Storify Apps Added To @HootSuite Offerings [18]

#2 Comment By HootWatch (@HootWatch) On Tuesday July 31, 2012 @ 4:29 am

Hoot’marked: Evernote, Zendesk and Storify Apps Added To HootSuite Offerings » Village Gamer [19]