TELUS  has announced the official opening of the company’s first Next Generation store. Located in the Carrefour Laval, in the city of Laval, Québec, the completely remodeled TELUS Store is designed with one clear mission – to bring the TELUS suite of products to life in-store and to better inform, empower and assist customers in choosing the technology that best meets their communications needs.
“Today’s wireless smartphones and tablets are loaded with technology and features that can simplify and enrich our lives in ways we couldn’t have imagined a few years ago, and we are improving our stores to reflect the new reality,” said Joe Goodbaum, senior vice-president and president, TELUS Retail Limited. “Our new stores are designed to give everyone the opportunity to use the devices and try the technologies on the spot, and with one-on-one assistance from the TELUS team and interactive learning sessions available onsite, customers will be sure to choose the solutions that best suit their needs.”
TELUS’ Next Generation store is designed to enable customers to experience the technology:
- Specially trained in-store sales consultants provide demonstrations using live devices
- Spacious display stations are equipped with real devices instead of the traditional mock-up display models – allowing customers to get hands-on experience with the user interface of each device to see how it really works
- Interactive monitors throughout the store provide customers with access to information about TELUS networks and services
- In-store learning centres offer one-on-one or group tutorials to help customers learn how to get the most from their wireless devices
Customers who visit the new store are also invited to support the community. From now until May 6, 2012, TELUS will donate $7.50 to Opération Enfant Soleil  for each set of TELUS critters sold at the TELUS Laval Next Generation store.