IGLOO Software has announced it is the recipient of the Technology Services Industry Association (TSIA) Recognized Innovator Award for Social Collaboration. The company won the honour for its social intranet and extranet solutions at the spring 2011 Technology Services World (TSW) conference in Silicon Valley.
IGLOO was also awarded Best in Tour, as voted by attendees, following the Innovation Tours at the conference. Conducted by John Ragsdale, TSIA vice president of technology research, the tours featured demos from all of the Recognized Innovator finalist companies, including CitrixOnline, Coveo, InQuira and LivePerson.
Communities, powered by IGLOO, allow business professionals to share files and capture knowledge, locate documents and expertise, communicate with colleagues and customers, build connections and work better together around projects. Services professionals frequently use IGLOO to build a knowledge base and encourage peer-to-peer interaction in order to reduce support costs and increase sales.
“Technology innovation is a driving force for businesses in every sector of the market,” said John Ragsdale, vice president of technology research for TSIA. “IGLOO Software was selected as a winner for its leadership in developing an innovative social collaboration solution that aims to improve the capture, sharing and consumption of ideas and expertise across employee, partner and customer communities. We were proud to honor them at our spring TSW event.”
The Recognized Innovator Awards are the only independently judged awards program that recognizes innovation in technology services products and service offerings documented with customer case studies of measurable business value and results. The Recognized Innovators in each category were selected by a panel of judges, including industry experts and TSIA members.